In case your items would not be sold:

if the product sent is a copy or the product does not fit into our scales / criteria for redemption for various reasons. The customer has the opportunity to request that his product be returned to him. The cost of return are then the responsibility of the customer  and the product is returned to him within 45 days.

In the case where the customer refuses the offer of redemption which has been made to him:

the product is then returned to the customer within 45 days and the return costs are borne by the customer.


Are you a professional with a mobile phone repair shop? An individual or enthusiast who regularly repair mobile phones? A company that specializes in refurbishing mobile phones? Are you ready to sell your broken LCDs, Motherboard or used iPhone, Samsung, Huawei? So, be sure that GreenPhone buys your used products to make the Planet Happy!